Emergency Central Heating Offer

Are you entitled to a FREE replacement boiler?

ECHO Emergency Central Heating Offer has closed as of Monday 8th February 2021. Any existing referrals already submitted will be processed as normal, subject to availability. Any referrals received after this date, will be added to a limited waiting list and will be processed in the next scheme year, once the new funding has been made available and the scheme reopens. We anticipate ECHO will reopen August/September 2021. Ridgewater Energy are working in the background, to see if there are any other funding opportunities in the meantime, but this will take some weeks to arrange.

About ECHO

ECHO (Emergency Central Heating Offer) is a funded heating scheme that offers emergency assistance to qualifying households to repair or replace broken or condemned gas boilers. Ridgewater Energy help those throughout Dorset to obtain funding where eligible.

Over winter a lack of heating and hot water can have a severe impact on the health and wellbeing of those most affected by the cold.

If you are an owner occupier with a broken gas boiler, you may be eligible for a fully funded (subject to survey) brand new, A rated energy efficient gas boiler replacement. This scheme is not the same as some other part funded schemes as every qualifying household is entitled to the same level of assistance regardless of the property type for example. So if you have tried in vain previously, please call us as we may be able to assist.

ECHO is provided by AgilityEco along with its partners, (in Dorset – Ridgewater Energy) and funded by five energy companies through the Warm Home Discount Industry Initiative Scheme. Launched in 2017, ECHO helped over 1500 households in need with either a boiler repair or replacement.

You may qualify if you have :

  • A Low Income
  • Health Conditions
  • Benefits
  • Allowances
  • A Broken Boiler

(Oil and LPG boilers do not qualify for ECHO)
Call us today to find out if you qualify on: 01202 862717

This scheme may apply to you:

  • Low Income
  • Health Conditions
  • Benefits
  • Allowances
  • Broken Boiler
  • Apply

    Please select which option you believe fits your eligibility. You can select more than one.
    Our appointments are Monday to Friday. A convenient time will be discussed with you, but this gives us an idea as to what times to offer to you, when we reply to your equiry.
    In addition to referring to the LEAP scheme, please advise if this client requires to be assessed for the HEART or ECHO scheme. Please also provide your contact details in the notes section below.
  • Please use this to provide further information or queries.
    This helps us to understand where we can reach people that require our support the most.

Ridgewater Energy also manage local and national energy efficiency funding and projects, and our team have 20 years’ experience working with letting agents, management companies, private landlords and tenants.

We work with a network of trusted installers, who can assist with various energy efficiency and heating measures whether funded or on a paid quote basis.


Advice Resources

We design, develop and deliver fuel poverty projects, and offer consultancy to Local Authorities

Contact Us

Send us an email and we'll get back to you, asap.

Not readable? Change text. captcha txt