Ridgewater Energy

COVID-19

Ridgewater Energy are committed to ensuring the safety of our staff, partners and the clients we help. With this in mind, please find below the following notice for our schemes and operations;

LEAP – Restarts for us on 24th of August, here will be a choice of advice calls and/or a shorter home visit of 30 minutes to fit measures, or we can deliver a small selection of measures in a non-contact drop off to your home!

ECHO Boiler scheme – The ECHO funders were determined to ensure the continuity of the scheme beyond the usual scheme year closure in March/April given the COVID-19 pandemic. In large part because, in many cases, self-isolation increased the need for heating and hot water for comfort and hygiene. We’re pleased to say that since the country first went into lockdown ECHO has arranged for and funded 430 boiler repairs and replacements to be carried out for vulnerable clients with no central heating or hot water.

Unfortunately, ECHO will now have to temporarily close to new referrals to ensure that sufficient funding is retained to meet the schemes core objective of providing emergency support to fuel poor households in a no heat situation throughout the winter heating season. ECHO is set to return from 1st September onwards and that this step will allow for the provision of support throughout the winter.

Warmer Homes Fund – surveys and installations and new gas connections are all now being carried out, but there will be delays whilst everybody catches up with previously cancelled gas supply installations.

Insulation – we are carrying out surveys now and installers are installing the works.

EPC’s – we are also carrying Energy Performance Certificates now for occupied as well as unoccupied properties.

RIDGEWATER ENERGY OFFICE – Our office operations remain covered, and from 10th of August, the office will be manned full time, so feel free to call us. If you need to contact us earlier, please email us at info@ridgewaterenergy.co.uk as this mailbox is being constantly monitored.

We will continue to monitor the Covid-19 situation and act in accordance with Government guidelines, while doing our best to offer our service and support where possible. We will wear protective equipment for our own health and safety and yours, please don’t be offended when you see us wearing this when we come to visit.